1. How do I navigate the virtual tour?
  2. To look around inside the virtual tour, drag (click and move while holding) the cursor across the image (see question 2 below for more details). Alternatively, click inside the tour window and use your keyboard arrows to move in small steps. Icons superimposed on the panoramic images allow for navigation to other tour locations as well as bring up more information, images, and videos. Changing tour location is also possible via the drop-down menu on the top left or by clicking the markers on the map. The language switch is on the top right.

    Control Bar


  3. The virtual tour spins too fast. Can I control it better?
  4. On desktops, the default cursor mode is not only directional but controls the rotation rate: keep it close to the center of the screen and the tour will move slowly. The tour will spin faster as the cursor moves toward the edges of the browser window.

    Try switching cursor mode by pressing the button on the control bar. This mode is the equivalent to grab-drag-drop and allows for better motion control.

    Another option is to click inside the tour window and use your keyboard arrows to move the panorama in small steps.

  5. How do I use the gyro function in my iPhone or iPad?
  6. Devices running iOS 13 and above must allow the website to access the device's motion and orientation data. Press Allow when prompted after pressing either the gyroscope or VR buttons on the control bar. This popup window will only appear once.

    If you do not see the gyro button on your iPhone or iPad, please make sure you are requesting the mobile site of the tour (tap the double A menu in the search bar).

  7. The gyro button is greyed out. Nothing happens when I press it.
  8. It is possible your device does not have a gyroscope. Here is an exhaustive list of smartphones with gyroscopes. Here is a short list of tablets with gyroscopes. If your mobile device does not have a gyroscope, the tour VR mode will not funtion properly.

  9. How do I use the VR mode with my smartphone or VR headset?
  10. If the tour has a VR version, the icon will appear in the control bar when the tour is loaded on a mobile device (normally this feature is not available on desktops). If prompted, allow the tour to access your device's Motion and Orientation. Tap/click it and the same icon will appear larger in the middle of the screen. Tap/click it again and the tour will be shown in VR mode. Many smartphone models and some popular VR headsets are automatically recognized by the tour. If not, the screen size (diagonal) may have to be set manually in the advanced VR settings—tap anywhere on the VR screen to get the icon, navigate with the arrows to find your headset or tap/click advanced settings to set the screen size manually. The interpupillary distance (IPD) is 63.5mm by default, but this can also be adjusted (use the arrows to increase or decrease) if the image looks double.

    To navigate within the tour in VR mode, move your head until the center crosshairs land on a jump spot. A dashed circle will appear around the jump point. When it completes, the next panorama wil be loaded.

    To exit VR mode, tap/click anywhere on the screen to get the icon. Tap/click it to return to the full version of the tour.

    Accessing VR mode

  11. The tour gyro function and VR mode are not working on my iPhone or iPad, what should I do?
  12. Apple introduced a new setting on iOS 12.2 that must be enabled for the orientation features to work (please note, this feature was removed on iOS 13, see above). On your iPhone or iPad open Settings, then navigate to Safari and enable Motion and Orientation Access as shown in the images below. More information on this setting can be found online.



  13. I cannot navigate the tour with my touchscreen or tablet using Chrome, what should I do?
  14. For Windows tablets (e.g. Surface) or computers paired with a touchscreen, please be sure to enable Touch Events API in Chrome. Since Google released Chrome 70, this setting is no longer enabled by default. On Chrome 70–77 (Chrome 78 has removed this flag), Touch Events API can be found by typing "chrome://flags" in the URL bar and "touch" in the search bar as shown in the image below. You will need to relaunch Chrome after enabling Touch Events API. More information can be found online.

    Surface Tablet, etc.

  15. I have a question or comment about this virtual tour, who may I contact?
  16. Please let us know your questions or comments about this virtual tour via our feedback page.